Refund policy
Readymade Store
Non-Refundable: The standalone Readymade Shopify Store is non-refundable. Once the store has been built and delivered, all sales are final.
What is included: The store is delivered as a completed digital product built on your Shopify account.
Important to know: Your Shopify monthly plan, domain, and payment gateway are not included unless clearly stated otherwise.
Ebooks
Non-Refundable: Due to the nature of digital products, ebooks are non-refundable. Once received, no refunds will be provided.
Loss of ebooks: We are not responsible for lost or misplaced ebooks. If you lose access to an ebook after delivery, you will need to purchase it again at the normal price.
Dropshipping Course
The dropshipping course is provided as 7 pre-recorded classes with lifetime access after purchase.
Non-Refundable: Once access to the pre-recorded course has been given, the course is non-refundable.
Course Access: It is the customer’s responsibility to make proper use of the access provided and to complete the course within the recommended period.
Implementation Responsibility: Buying the course does not guarantee results on its own. The customer is responsible for watching the classes properly, understanding the training, and implementing what is taught.
Premium Package
The Premium Package includes the store together with the full training, guidance, and support.
The Premium Package comes with a 100% money-back guarantee, but this is subject to terms and conditions.
Please refer to the separate Money-Back Guarantee page for the full terms, conditions, eligibility requirements, and refund process.
30-Minute Zoom Consultation
Refund Evaluation: Refunds for consultations are considered on a case-by-case basis. Generally, consultations are non-refundable, but exceptions may be made under certain circumstances.
Missed Sessions: If a client misses a scheduled consultation, it is their responsibility. No refunds, discounts, or rescheduling are guaranteed for missed sessions.
Final Note
This policy is designed to provide clarity and set expectations for our clients. We aim to be transparent about what is refundable, what is non-refundable, and which products or services have separate terms that must be read carefully before purchase.