T's and C's: 100% Money Back Guarantee
Terms and Conditions: 100% Money Back Guarantee for Readymade Dropshipping Stores
Please carefully review the following terms and conditions governing our 100% money-back guarantee. By engaging in our services, such as getting the eBooks and participating in the 4-week course on Zoom, you acknowledge and agree to the following terms:
Guarantee Eligibility:
1.1 The 100% money-back guarantee is applicable solely to customers who have fully participated in the 4-week course and have diligently implemented all the recommended actions discussed during the live sessions.
1.2 To be eligible for a refund, you must provide evidence that you have completed all recommended steps as outlined in the course materials and have implemented them in your dropshipping store.
1.3 The decision on refund eligibility will be at our sole discretion, and our assessment of your compliance with the recommended steps will be final.
1.4 Regular attendance to our weekly Zoom classes and any scheduled one-on-one consultations is crucial to the success of your dropshipping journey. Failure to attend these sessions may result in a forfeiture of the 100% money-back guarantee. These sessions are designed to evaluate your progress, provide personalized guidance, and address any challenges you may be facing. By missing these sessions, you may hinder the effectiveness of our support, making it difficult for us to assess your compliance with the recommended steps and offer timely assistance. We strongly encourage your active participation to maximize the benefits of our program.
1.5 Please note that there is a difference between a readymade store and a custom-made store. Readymade stores are generic and look alike because this standardized approach works effectively, hence the guarantee. While the store can be customized in terms of design and pictures, the initial setup is generic to ensure a smooth launch.
1.6 The money-back guarantee does not cover cases where refunds are requested due to personal reasons, finding the course difficult, or deciding it’s not a good fit without completing the course and following the required steps.
1.7 If you lose any of the provided materials (course slides, marketing eBooks, supplier lists), you will need to repurchase them at the standard pricing.
Compliance Verification:
2.1 Following the completion of the course, we will conduct a thorough audit to verify your implementation of the recommended steps.
2.2 In the event that any steps are found to be incomplete, incorrectly executed, or not implemented as advised, you will be required to listen to our advice and restart the entire process.
2.3 It is your responsibility to follow our advice and guidance during the restart process, which may involve additional costs or time investments.
Further Consultation Period:
3.1 After successful completion of the recommended steps and verification, we will provide an additional 30-day consultation period to address any remaining challenges and make necessary adjustments to your dropshipping store.
3.2 During this period, we will conduct weekly meetings to analyze your progress, offer further guidance, and help you optimize your dropshipping store.
3.3 It is important to note that no refunds will be issued during the 30-day consultation period, regardless of the outcomes or results obtained.
Refund Request:
4.1 If, after the additional 30-day consultation period, your dropshipping store fails to achieve satisfactory results, you may submit a formal refund request in writing.
4.2 The refund request should include a detailed explanation of the specific challenges faced, the efforts made, and the outcomes obtained during the course and consultation period.
4.3 The refund request will be subject to thorough review and assessment by our team.
4.4 We reserve the right to request additional documentation, evidence, or information related to your implementation efforts and outcomes.
4.5 The decision to grant a refund will be at our sole discretion, and our determination will be final and binding.
Refund Process:
5.1 If your refund request is approved, we will initiate the refund within 7-14 business days from the date of the refund approval.
5.2 The refund will be made in the original payment method used for the initial purchase.
5.3 It is important to note that any fees associated with the refund, including transaction fees, currency conversion fees, or bank charges, will be borne by the customer and deducted from the refund amount.
Please note the following:
a. The money-back guarantee only covers the fee paid for the creation of the readymade dropshipping store. It does not include any additional expenses incurred by the customer.
b. Our team reserves the right to refuse a refund request if it is determined that the customer has violated any of the terms and conditions outlined in this agreement.
c. The refund process outlined here is the sole and exclusive remedy available to customers under this guarantee.
For any refund requests or inquiries, please contact us at 081 378 5020. Our team will assist you promptly and ensure a fair assessment of your situation.
By engaging in our services and participating in the 4-week course, you confirm that you have read, understood, and agreed to abide by these terms and conditions.
Last updated: 1/3/23 (10:58am)
Sinalo Jongola | Director and Head of Marketing